Shipping & Returns


Returns are accepted within 7 days of the item being delivered.  Item must be new, un-used, and still in factory plastic.  Please return items to:

The Bat Doc 

6074 Doe Run Rd

Rocky Mount, VA  24151


All orders from The Bat Doc are shipped via United States Postal Service.  You will receive a shipping notification when we process the shipment at the email address you provided when the order was placed.

Orders are filled as they come in and normally ship within 3-5 business days.  Please understand this is a shipping timeframe and NOT a delivery timeframe.


Any information collected in the processing of your order will not be shared with any third party, other than the required shipping information used to fulfill your order.  We respect your privacy and will not share any details such as name, phone number, email or other collected information with any other third party.
If you subscribe to our newsletter or have purchased from our website, we may contact you from time to time in the form of email.  You can opt out of any future mailings by requesting it through our contact form.